Who this is really about: you
Hiring a one-engineer AI practice is efficient, but it concentrates risk. This page exists so you don't have to ask the awkward questions on a sales call. Every section below answers a specific objection I would raise if I were on your side of the table.
Continuity & code escrow
Every production deployment ships with source code, model weights, configuration, and a redeployment runbook held by a neutral third-party escrow agent. The contract defines the release triggers — incapacity, insolvency, missed response SLAs — so you are not negotiating with anyone during an incident. Models and data live on your infrastructure from day one, not mine.
Professional indemnity & insurance posture
SGON.AI carries professional indemnity cover appropriate to the engagement size. For any project over AED 50,000 I share the policy summary before contract signature and name you as an interested party where the insurer permits. Liability caps match the engagement value and do not limit statutory data-protection liabilities.
Named sub-processors (PDPL Article 24)
Where a deployment uses third-party processing (for example, hosted LLM inference during a pilot before the on-prem model is tuned), the sub-processor list is given to you in writing before any data flows. No silent fan-out. Default engagements use zero external sub-processors — that's the whole point of on-prem.
Named standby collaborator
Two independent engineers with signed NDAs hold read-only access to every active client's codebase and the escrow release credentials. Either can step in within 48 hours if I am incapacitated. You meet the standby before the contract is signed, not after an incident.
If I'm incapacitated
Short version: your system keeps running on your hardware, the standby collaborator has read access from day one, the escrow releases your full source and runbook on documented triggers, and your retainer is refunded pro-rata. Long version is in the contract — I'll walk you through it on the call.
Geography, jurisdiction, and law
SGON.AI operates out of Dubai, UAE. Contracts are governed by UAE law; DIFC and ADGM jurisdiction clauses are available at no extra cost for clients who require them. All personal data processing complies with UAE PDPL (Federal Decree-Law 45/2021) and, where applicable, DIFC Data Protection Law 5/2020.
Still have questions?
The goal of this page is to answer the questions that usually surface in month three, not month one. If yours isn't here, that's a gap in how I've written this — tell me and I'll fix it.
Ready to talk?
No RFPs, no gatekeepers — message us on WhatsApp or book a discovery call.